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Vcoins Privacy Portal

Our commitment to protecting your data

At Vcoins, we take your privacy seriously. This portal is designed to help you understand how we collect, use, and safeguard your personal information. We are committed to transparency, security, and giving you control over your data.

Vcoins's Privacy Principles

Transparency at All Times

We believe in clear, honest communication about how we handle your data. Our privacy policies are written in plain language, and we regularly update you about any changes to our practices.

Check our Privacy Notice

Accountability and Compliance

We adhere to international data protection regulations including GDPR, CCPA, and other applicable laws. Our compliance team ensures we meet the highest standards of data protection.

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Data Security

Your data is protected with industry-leading encryption, secure servers, and regular security audits. We employ multiple layers of security to keep your information safe from unauthorized access.

Check our Privacy Notice

User Control

You have the right to access, modify, or delete your personal data at any time. Our platform provides easy-to-use tools for managing your privacy preferences and data.

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Minimal Data Collection

We only collect the data necessary to provide you with our services. We don't sell your personal information to third parties, and we minimize data collection wherever possible.

Check our Privacy Notice

Continuous Improvement

We regularly review and update our privacy practices to ensure they meet the highest standards. We listen to user feedback and continuously improve our data protection measures.

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How Vcoins uses your data

What is Personal Data? Using your Data Retention of your Data Data Sharing with third parties Cookies and other Identifiers
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Definition of personal data

Personal data refers to any information that can be used to identify you directly or indirectly. This includes, but is not limited to, your name, Vcoins ID, email address, phone number, location data, IP address, transaction history, and any other information you provide when using our platform.

Check our full Privacy Notice
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How we use your data

We use your personal data to provide, maintain, and improve our services, process transactions, verify your identity, communicate with you, and ensure platform security. We also use data for analytics and to comply with legal obligations.

Check our full Privacy Notice
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Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Notice, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and legal requirements.

Check our full Privacy Notice
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Third-party data sharing

We may share your data with trusted service providers who assist us in operating our platform, processing transactions, or providing customer support. We ensure all third parties adhere to strict data protection standards and only use your data for specified purposes.

Check our full Privacy Notice
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Cookies and identifiers

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings or our privacy dashboard.

Check our full Privacy Notice

Exercising your Privacy Rights

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What rights do I have?
You have several rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You also have the right to withdraw consent at any time where processing is based on consent.
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How do I access my data and get a copy of it?
You can request a copy of your personal data by logging into your account and accessing the Privacy Center, or by contacting our support team. We will provide your data in a structured, commonly used format within 30 days of your request.
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Can I delete my account?
Yes, you can request account deletion at any time through your account settings or by contacting support. Please note that some data may be retained for legal or regulatory compliance purposes, but will not be used for any other purpose.
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What support does Vcoins offer to help me exercise my rights?
Vcoins provides comprehensive support through our Privacy Center, which includes step-by-step guides and tools for managing your data. You can also contact our Data Protection Officer via email for assistance with any privacy-related requests or questions.
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How can I opt out of or object to the processing for marketing purposes?
You can manage your marketing preferences in your account settings under "Communication Preferences." You can opt out of marketing emails, push notifications, and other marketing communications at any time.
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How do I withdraw my consent?
You can withdraw your consent at any time by updating your preferences in your account settings or by contacting our support team. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

Contact the DPO team

STILL HAVE QUESTIONS REGARDING YOUR PRIVACY AND DATA PROTECTION AT VCOINS?

Click here to contact our DPO via email: dpo@vcoins.co.in